Privacy Policy

Introduction

Centri AI ("Centri", "we", "us", or "our") is committed to protecting your privacy and ensuring you have a positive experience when using our AI-powered meeting intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By accessing or using Centri AI, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Information We Collect

1. Account Information

When you create an account, we collect:

• Name and email address
• Profile picture (if provided through Google OAuth)
• Authentication credentials
• Account preferences and settings

2. Meeting Data

When you use our meeting intelligence features, we collect and process:

• Meeting recordings and audio files
• Meeting transcripts and speaker identification
• Calendar event details (title, time, attendees, meeting links)
• AI-generated summaries, action items, and decisions
• Personal notes you add to meetings
• Meeting participant information

3. Integration Data

When you connect third-party services, we may collect:

• Google Calendar: Calendar events, meeting schedules, and attendee information
• Slack: Channel messages, user profiles, and workspace data relevant to your meetings
• GitHub: Repository information, commits, pull requests, and contributor data
• Jira/ClickUp: Task information, project data, and assignee details

4. Usage Data

We automatically collect:

• Device information (browser type, operating system)
• IP address and general location data
• Usage patterns and feature interactions
• Error logs and performance data

5. Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number or payment credentials. We only receive confirmation of successful payments and subscription status.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and transcribe meeting recordings
• Generate AI-powered meeting summaries, action items, and insights
• Sync and display your calendar events
• Provide contextual intelligence from your connected integrations
• Improve and personalize your experience
• Communicate with you about updates, features, and support
• Process transactions and manage subscriptions
• Detect, prevent, and address technical issues
• Comply with legal obligations

AI Processing and Machine Learning

Centri AI uses artificial intelligence and machine learning to provide our core services. This includes:

• Speech-to-Text: We use OpenAI Whisper to transcribe meeting recordings
• Meeting Analysis: We use large language models to generate summaries, extract action items, and identify key decisions
• Codebase Intelligence: We analyze connected GitHub repositories to provide engineering context
• Conversational AI: Our AI assistant uses your meeting and integration data to answer questions

Your data is processed securely and is not used to train third-party AI models. We use API-based services where your data is processed but not retained by the AI providers for training purposes.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Supabase: Database and authentication services
• OpenAI: AI processing for transcription and analysis
• Anthropic: AI assistant capabilities
• Recall.ai: Meeting bot and recording services
• Stripe: Payment processing
• Vercel: Application hosting

Shared Meeting Links

When you share a meeting via a public link, the meeting summary, transcript, and analysis become accessible to anyone with that link. You can disable sharing at any time.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.2+
• Data at rest is encrypted using AES-256
• Integration tokens and credentials are encrypted before storage
• Access to production systems is restricted and logged
• Regular security assessments and monitoring

Your data is primarily stored in secure data centers in the United States. Meeting recordings are temporarily stored for processing and then securely deleted after transcription is complete, unless you choose to retain them.

Data Retention

We retain your information as follows:

• Account Data: Retained while your account is active and for 30 days after deletion request
• Meeting Data: Retained while your account is active; you can delete individual meetings at any time
• Meeting Recordings: Audio files are deleted after processing unless you explicitly choose to retain them
• Integration Data: Synced data is refreshed regularly and removed when you disconnect an integration
• Usage Logs: Retained for up to 90 days for debugging and analytics

Your Rights and Choices

You have the following rights regarding your data:

Access and Portability

You can access and export your meeting data, transcripts, and summaries at any time through the platform.

Correction

You can edit meeting summaries, action items, speaker names, and other analysis data directly in the platform.

Deletion

You can delete individual meetings or request complete account deletion by contacting us. Upon account deletion, all your data will be permanently removed within 30 days.

Integration Control

You can connect and disconnect integrations at any time through your settings. When you disconnect an integration, we stop syncing new data and you can request deletion of previously synced data.

Meeting Recording Control

You control whether our bot joins your meetings. You can enable or disable the meeting bot for individual meetings or globally through your settings.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your authenticated session
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services and user experience

We use essential cookies that are necessary for the platform to function. Analytics cookies help us understand usage patterns and improve our service. You can control non-essential cookies through your browser settings.

Children's Privacy

Centri AI is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards including standard contractual clauses and ensuring our service providers maintain adequate security measures.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect
• Right to Delete: You can request deletion of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Opt-Out: We do not sell personal information, so no opt-out is necessary

To exercise these rights, please contact us at privacy@centriai.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent, contractual necessity, and legitimate interests
• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@centriai.com. You also have the right to lodge a complaint with your local data protection authority.

Third-Party Links and Services

Our platform may contain links to third-party websites and integrates with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you connect to Centri AI.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related inquiries within 30 days.